Terms of service

Effective Date: January 1, 2026

Welcome toVisions from Heaven Candle Co.! By accessing or purchasing from our website/store, you agree to the following Terms of Service. Please read them carefully before placing an order.

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1. General

• These Terms govern your use of our website and the purchase of products fromVisions from Heaven Candle Co.

• We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.

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2. Orders & Payments

• All orders are subject to availability and confirmation of payment.

• Prices are listed in USD and may be updated without prior notice.

• Payments must be made at the time of purchase through the accepted payment methods on our site.

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3. Shipping & Delivery

• Orders will be processed and shipped within the timeframe stated at checkout.

• Delivery times are estimates and may vary due to factors outside of our control (e.g., shipping carrier delays, weather).

• Risk of loss passes to the customer once the order has been delivered to the shipping address provided.

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4. Returns & Replacements

• Please refer to our Return & Replacement Policy for details on damaged items, eligible returns, and return procedures.

• We reserve the right to deny returns that do not meet the conditions outlined in our policy.

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5. Product Use & Safety

• Our candles are intended for personal use only.

• Customers are responsible for following all provided care and safety instructions.Visions from Heaven Candle Co. is not liable for damages, injuries, or accidents resulting from misuse or failure to follow safety guidelines.

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6. Intellectual Property

• All content, images, product designs, and branding on our website are the property ofVisions from Heaven Candle Co. and may not be copied, reproduced, or distributed without permission.

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7. Limitation of Liability

• To the maximum extent permitted by law, Visions from Heaven Candle Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our total liability for any claim shall not exceed the purchase price of the product in question.

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8. Governing Law

• These Terms are governed by and construed in accordance with the laws of Bakersfield, CA.

• Any disputes will be handled in the jurisdiction of Bakersfield,California.

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9. Contact Us

For questions regarding these Terms, please contact us at:

Email: dlacy@visionsfromheaven.org